Privacy Notice for South Africa

We take your privacy seriously. This policy explains what personal information Torivandelo collects, how it’s used, and your rights under South African and global regulations, including the POPI Act and GDPR.

Information We Collect

We collect only the necessary information needed to provide our services, ensuring privacy and legal compliance.

• Contact details, such as your name, email address, and phone number, provided during sign-up or inquiry.
• Usage data including login frequency, alert preferences, and interaction patterns on our platform.
• Technical data from devices like IP address, browser type, and operating system used to access the platform.
• Communications sent to us, as well as your responses to surveys or feedback forms about our services.

How We Use Information

Information is used to deliver core services, customize alerts, and maintain platform security for all users.

• To deliver AI-powered trading recommendations tailored to your stated preferences and region.
• To improve our services by analyzing user interactions and collecting actionable platform feedback.
• For security, platform maintenance, detecting suspicious activity, and ensuring compliance with South African law.
• To communicate updates about terms, platform changes, or relevant news directly to users.

Legal Basis for Processing

Our processing of personal data relies on user consent, contract fulfilment, and legal requirements.

Information is processed only when necessary to deliver services, in accordance with the POPI Act, GDPR, and contractual obligations, and always with your rights and security as a priority.

Information Sharing

Your data is never sold. It is shared only with trusted partners or if legally required to do so.

• Service providers assisting in platform operation and support, who are contractually bound by confidentiality.
• Legal authorities, only when legally required or to fulfil regulatory obligations in South Africa.
• Business transfers, such as a merger or acquisition, consistent with privacy commitments and notice to users.

Data Security

Torivandelo implements industry-standard security controls, including encryption, access limits, and regular audits, to protect your personal information. Despite these precautions, no service can be entirely immune from risks. If a breach occurs, affected users will be notified and supported according to South African and international best practices.

Your Rights

You remain in control of your data and have important rights under privacy law.

• Request access to or correction of your personal data collected by Torivandelo.
• Request deletion of your data, within regulatory and contractual limitations.
• Object to certain types of processing, or restrict use of your information.
• Request a portable copy of your information where technically feasible and appropriate.

Cookies and Tracking

Torivandelo uses cookies to remember preferences and deliver relevant content. You can review full details and change preferences in our dedicated Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

For privacy questions, opt-out requests, or more details on your rights, contact our Data Protection Officer at the details below.

Policy Updates and Changes

Policy updates are posted on this page. Ongoing use after changes means acceptance of the latest practices. Please check regularly.